Return and Refund Policy
If you are unhappy with the product that you have received for any reason you can send it back to us within 15 working days from the date of receiving the order, you can simply return the product to us. We will replace the product. We really want you to love what you get and not be “stuck” with it.
How to Return?
Follow the simple steps:
1. Sign in into you account at www.panit.co.in.
2. Goto your "Account" page and click on "My Return Requests (RMA)" at right side of menu Section and click on "New Return" menu.
3. Select the correct and appropriate details and submit it.
Note: If you have not created your account at www.panit.co.in then you have to create a new account with the same email id that you have used at the time of your order. Create your account Click here
If the goods are returned because of any product damage or wrong product was shipped, we’ll require you to courier the product to us through the registered post; on receipt, we’ll replace the product and will bear the cost of return shipment by crediting your account with required value.
However, please make sure that the piece is returned to us in the condition you received it in. We will appreciate that you don’t send it to us if you wash it or use it a couple of times. cause we won’t be able to refund you. The product should be sent back along with the original box and invoice to:
C-25, New janki puri, gali no 4, near bindapur old age home, Uttam Nagar, New Delhi- 110059
Replacement/Refund will be done only if we found that the claim of the customer is correct.
The refund process will be initiated once we have received the product(s). Typically refund process will take less than 3 working days.
Shipping Charges shall be non-refundable.
The courts at Delhi shall have sole jurisdiction in case of any dispute arising out of the agreement between the customer and the company.
If you have any query, feel free to Email us at firstname.lastname@example.org .